Lost Property
Lost something on board one of our buses? We can try and help! Sometimes items will be handed in by fellow customers.
We're an age friendly bus operator
Find how we support our older passengers
Helping Hand Scheme
Helping Hand is an award-winning scheme empowering the holder to discreetly and directly advise of any assistance they may require.
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We take very seriously the need to make it easier for those of you with mobility, sight, or hearing difficulties to get around on our buses
Vectis Champion
Has one of our colleagues gone above and beyond for you? We would love to hear from you.
Isle of Wight Bus & Rail Users' Group
Voluntary group representing bus and rail users on the Isle of Wight.
It's Everyone's Journey - making transport more inclusive
Using public transport can be more challenging for disabled people, but small changes from other passengers could make a big difference
Buggies on buses
We welcome buggies on board...
Wheelchairs and Scooters
Wheelchair users and some class 2 scooters are welcome on board...
How to catch the bus
Follow our simple guide to catching the bus. Travel made easier for those who may need a little extra help and support!